costco home warranty plansWhile turned on, the item should operate without causing damage, irregular sounds, smoke, or other abnormal outcomes. I have had ahs for about 5yrs now overall the service has been good, I have had good and bad contractors,one i had for my a/c was terrible, the tech did not seem like he wanted to do the work and lied about access to my house, when i called the company re their tech they took up for him, the next time i had a/c problems i told ahs i did not want that company and was given a different company, this company was very helpful and professional. I have used ahs many times during this 5 yr period and they have always been very helpful. Today I had to call them re my washer, last month my garage door broke, i called for service and a company was dispatched the springs on my garage door broke as this was not covered under my warranty ahs did not pay for the repair, the company told me i didn't have to pay the service fee if they did the work which i let them do, i did not know whether i pay the fee or not the company bills ahs and they pay the company and ahs will charge you for the fee anyway,well today when i called about my washer i was told about the previous fee, i expressed to the agent i did not have money to pay the previous fee and the new fee for my washer, agent told me she could send me card to cover my fee for the washer but i would still have to pay the previous fee before i could go with my next request, so i told them to cancel request for my washer, at this time i was mad because the garage door tech lied about me not having to pay service fee to them they just billed ahs and knew ahs would get money from me i called garage door company and expressed my displeasure with them to no avail i called ahs back and spoke to a different agent who went ahead and processed the request for my washer and told me when i received the card for the previous fee just call back and they will apply the card then, so now all i have to pay is for the tech to come out for my washer. i have mixed feeling regarding home warranties, i don't know if the warranty companies are bad or if it is the contractors they use or a little of both, so far ahs has been ok for me as most times i needed them they have provided the service i neededYep this is exactly what happened to us with the ac system. Our was shot. Read More
american home warranty diamond plan2. They were without water for almost 4 days waiting on the guy to show up. When he did not only was he not very professional he seemed to be very new to the trade and didn't know what he was doing. He ended up causing more problems than they started with and FORGOT to turn off the water to their garage apartment before he left for the evening and the next day the apartment was flooded which created a whole new slew of issues of having to replace carpet, sheet rock and molding. No thank you I don't need someone coming into my home and creating additional problems. We recently purchased our first home which was built in the 1920's.